F.A.Q
How long does an order take to arrive?
International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
Can you create custom pieces?
Absolutely! All our pieces may be customized. Our clients can choose the stones based on their taste.
Which Payment Methods Do You Accept?
We accept all major credit cards, as shown at checkout
What is your return or exchange policy?
We do not offer a return or exchange policy for custom items. We ensure that we get final approval from the client before we ship.
Do you offer repairs or resizing services?
No, we ensure that we take full details from our clients before proceeding, to make sure that the jewelry fits perfectly and remains in excellent condition.
How do you source your gemstones and metals?
We ethically source our gemstones and metals from trusted suppliers who adhere to fair trade practices and quality standards.
What makes your jewelry unique?
Our jewelry stands out due to our commitment to quality, unique designs, and especially our personalized service. Each piece tells a story and is crafted with passion.
How do you come up with your designs?
Our designs are inspired by nature, art, and the individual stories of our clients.
What materials do you use in your jewelry?
We use 18k gold and a variety of precious and semi-precious gemstones.